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Have you heard of a Tadeus Bodnar? He is a _ FAME _ Hungarian hairdresser. To his surprise Tracey answered that she _ LIKE _ her new school.“You are a brave girl,” her father said. “That must be Tracey,” “Hello, Tracey!”, “Welcome, Tracey!” the _ CHILD _ in the room welcomed her.Everyone seemed friendly and Tracey felt a little _ GOOD _.The father picked her up after school.

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She went straight into her _ FIVE _ grade classroom. She took a deep breath and walked up the steps to school. When Tracey got to school and looked at the big building, she thought, “I wish I _ CAN _ run away,” but she knew it was impossible. Dad smoothed Tracey’s hair down and _ GIVE _ her a little hug,“When your classes _ BE _ over, I’ll pick you up, ok?” But you have to.”Ī month before _ THEY _ family had moved to a new town and everything was still new and strange for Tracey. “Starting a new school can be very difficult. She was starting a new school.“I _ NOT/WANT _ to go to school today,” Tracey told her father.“I understand, Tracey,” he said. The number I contacted was +61488854585 which I got off Kmart website.Īre they a scam? When I contacted them again this morning to ask whether the refund has been processed, they told me it's already processed on the day I provided my bank details but when I asked why they haven't sent confirmation email that its been processed as they promised they would they changed the word and told me they will follow up and prioritise my refund to be processed.Tracey was very unhappy and scared. So I did provide them my BSB and account number and they told me that it will take 5-10 business days for refund to come back into my bank account but I didn't find any refund from Kmart on my bank until today which is the 10 days since I contacted Kmart. So I sent a SMS to Kmart about the issue with the refund and I was asked to provide my bank details so it can be processed manually. Hi, I've recently returned online shopping item at Kmart after long period of Covid restriction, and for one of the orders I got an email saying that there was an error in processing refund and I was asked to call or contact Kmart about it. KMART is no different than Bunnings in terms of refund policies, they are all GOOD. They could have continue and raise an investigation request with the banks if you insisted to have it return to the card but this will take longer than usual, again, beyond KMART's control. The refund faced an issue beyond their control. So to answer your question, no, KMART is not breaking their T&C. In your case, the KMART operator who received the error tried to do the correct thing without further delay by calling you for an alternative payment method, to refund to your bank account. This will eventually automatically/manually be resolved and consolidation between the issuer and acquirer (two banks) happen. Normally when this happened, the gateway will have to investigate and investigation can take up to weeks. Purchase or capture transaction not found means when they try to refund you the money, the banks were not able to find the transaction. Whatever your communication with the staff during that time, the refund was chosen to be issued to the credit card, no matter if it was processed in batch or real-time (not within KMART's control), something happened during the message passing between the issuer and acquirer ( two banks). If you want a new item, you could have just tell them at the store to issue you a credit note (with barcode), take a new product and proceed to pay with the credit note by scanning the barcode.

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They can't just swap a new one with your return unit because the broken item needs to be documented. They told you three days is just a conservative standard response because some credit card transactions are done in batch, not real-time. It cannot be done at the EFTPOS machine at the store.

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When you purchased online the refund has to be processed by the back office.






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